90-day guarantee
You may request help with an eligible order within 90 days after delivery. Please include your order number and the email used at checkout.
Refund Policy
Cinnamae orders are covered by a 90-day money-back guarantee. If you are not satisfied with your purchase, contact our support team within 90 days of delivery so we can help.
How to request support
Email support@beneonature.com with your order number, full name, and a short description of the issue.
Processing time
Approved refunds are typically processed back to the original payment method. Bank posting times may vary.